FAQS

How do I rent shit from Betsu?

Browse our collection and be sure to "Favorite" any items you're interested in borrowing.  Then, give us a call or drop us an email at info@betsustudios.com and we’ll check the availability on the items you’ve selected and send along a quote. You’ll pay a 50% deposit once you book the items and the remaining 50% a week prior to the start of your rental period. We’ll be in touch about a day or two before to the delivery to discuss any last minute details. 

 

How long is your rental period?

However long you need! We have standard day rates for each item and discounts are applied after the 3rd day.

 

What’s the deal with delivery?

Betsu is based in Philadelphia, PA, but we don't believe in confining ourselves to our city limits. We consider New York, New Jersey, and Washington D.C. our neighbors, and since we can't lend you any sugar, we'll deliver (and pickup) orders over $1000 at no additional price. Otherwise, there's usually a small fee and of course, the option to pick-up your items for free. 

 

Can I come see some of your stuff in person?

Sure, we love company! Call, text, or email us to make an appointment to visit our warehouse. We're usually around 7 days a week, but just give us a heads up so you're not like, interrupting our nap hour.

 

I’m looking for something particular and I don’t see it on your site, can you help?

When we're not designing, eating, or sleeping, we're most likely foraging for new treasures, which means we're constantly updating our site with new inventory and can also keep our eyes peeled for any custom requests. Let us know what you're looking for!

 

What if I break or bruise it?

Shit happens! Read our full rental agreement terms for more information.